Cancel up to 24h in advance for a full refund. Within 24h or no-show: non-refundable. If a host cancels, you get a full refund.
Service page policy:
Cancellation & Refunds
• Cancel 24 hours or more before your start time → full refund.
• Cancel within 24 hours of start time → non-refundable.
• No-shows are non-refundable.
• If the host cancels, you receive a full refund.
• If advertised amenities (e.g., water/power) are unavailable on arrival, contact support@casaports.com within 24h for resolution.
Helper services variant (if visible on helper pages):
Same policy applies to helper bookings unless stated otherwise.
Cancellation & Refund Policy page (single source of truth)
Refunds are processed to your original payment method. Processing times depend on your bank/card issuer